'Loose'에 해당되는 글 2건

  1. 2008.11.22 How Your Data Can Get Loose by CEOinIRVINE
  2. 2008.11.08 Sprint Nextel losing subscribers and money by CEOinIRVINE

How Your Data Can Get Loose

Ed Sperling, 11.21.08, 04:00 PM EST

The ways in which your data can wind up in other people's hands is multiplying.

Locking up personal data is like putting a lock on your front door: It may deter some people, but professionals will break a window. If they really want to get in, they'll resort to more violent entries such as tunneling through the floor, smashing the walls or chopping a hole in the ceiling.

Nothing's different in cyberspace--except that the chances of getting caught are lower than in the physical world. In some countries, cyber-attacks aren't even illegal. And to make matters worse, it can be done remotely and hit many more victims with a single blow.

In Pictures: Protect Yourself From ID Theft

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Ian odd bit of protection for the criminals: If a cyberhacker is based in country that doesn't make data snatching illegal, then he can't be prosecuted even if he preys on people elsewhere, notes John Stewart, chief security officer at Cisco Systems (nasdaq: CSCO - news - people ). "Even if [an attack] violates the victim's law, it may not be illegal where it was done," he says.

That means protecting yourself--your identity, your company's data, even your health--becomes an imperative.

As more devices rely on software, malicious code has crept into surprising places. Buyers of Insignia electronic picture frames, for instance, got more than they bargained for last Christmas. The frames came pre-infected with a virus. Best Buy (nyse: BBY - news - people ) recalled the frames, but the damage was done. The good news is, it could have been worse.

"The number of attack vectors and techniques continue to multiply," says Josh Corman, principal security strategist at IBM (nyse: IBM - news - people ). "No matter how good your perimeter defenses are, as soon as someone uploads pictures of their kids and their grandkids you could have a hardware-based Trojan in a USB."

Significantly more dangerous is the possibility of infecting medical devices. (MIT was researching a piece of malicious code embedded into pacemakers.) "Imagine what would happen if you suddenly shut down all the pacemakers at the G8 Summit," Corman says. "There is a whole market for certified, pre-owned technology that comes pre-infected. It's a very attractive, bottoms-up infection method."

Conspiracy-minded technology developers have long sounded the alarm about technology backdoors--ways into data stored on devices that buyers never knew existed. Apple (nasdaq: AAPL - news - people ) confirmed last summer that there is a backdoor for the iPhone that allows Apple to remove illegally downloaded programs whenever it chooses. That measure helps Apple protect intellectual property. But given the complex global supply chain of parts that go into most products, unknown backdoors created by companies with unknown backgrounds and connections may pockmark final systems.

And then there is the human element. Many crimes are inside jobs. And a networked corporate enterprise means every computer on the network--sometimes measured in the hundreds of thousands, with even more global access points--is potentially a way into private customer data or corporate intellectual property.

Banks, retailers and even local supermarkets have access to at least some personal information for customers, and some have far more access than they should have. And it doesn't take a top executive to, say, add an in-line keystroke monitor--a device no larger than the tip of your finger--on a device cord or a keyboard to record all the strokes. Alternatively, they can replace a mouse with one that has built-in memory. Security experts say this already is happening.

Employees can also become unwitting assistants for cyberhackers. IBM's Corman says one extremely successful trick among cyberthieves is to drop USB drives in a parking lot where workers gather to smoke. "They invariably grab it. 'Oh, a free USB. I wonder what's on it?' The penetration of these kinds of attacks is very high."

Some companies such as large banks have disabled USB drives as a security precaution. But employees may also take such "found" drives home, and they often log on to the corporate network from their home computers.

Simply sloppiness of employees can also endanger your private data. Overworked or careless employees can misplace a CD containing private information by leaving it in the pocket of an airplane seat or somewhere else outside of the corporation. The Bank of New York Mellon (nyse: BK - news - people ), for instance, recently notified customers that it had lost tapes containing customers' personal information en route to a storage facility. Many other such errors, however, are never reported.

Bottom line: Even those companies that do have a security policy may discover that their rules about who has access to data are not effective, particularly at a time when companies are laying off employees.

"The highest risk factor is the carbon-based units--humans," says Michelle Dennedy, chief data and privacy officers at Sun Microsystems (nasdaq: JAVA - news - people ). "It's getting them to think about all the risks. The technology usually does what you tell it to do. Where the risk comes in from the technology is failure to finish the last mile."

 

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Sprint Nextel Corp. watched another 1.3 million wireless subscribers head for its competitors during the third quarter, leading the company to post a loss that sent its stock skidding Friday.

Dan Hesse, the Overland Park, Kan.-based company's chief executive, told analysts that Sprint Nextel plans to work harder to attract new customers during the upcoming holiday season but acknowledged "we have yet to turn the corner."

"We made good progress on our operational priorities in the third quarter and resolved some key issues," he said. "Still, subscriber losses are too high."

The nation's third-largest wireless provider said it lost $326 million, or 11 cents per share, for the three months ending Sept. 30. It had earned $64 million, or 2 cents per share, in the same period a year ago.

Excluding one-time items, Sprint Nextel said it would have broken even during the quarter. On that basis, analysts surveyed by Thomson Reuters expected a profit of 3 cents per share.

Sprint Nextel's revenue fell 12 percent to $8.81 billion. Analysts expected $8.85 billion.

The company's shares lost 31 cents, or 8 percent, to close Friday at $3.37.

Since its 2005 acquisition of Nextel Communications Inc., the company has struggled with technical problems, unfocused marketing and difficulties integrating operations. Despite heavy investments to correct those problems, Hesse said the company still suffers from poor perceptions in the market.

Competing devices, such as Apple Inc.'s iPhone being sold through AT&T Inc., haven't helped, although Sprint has fought back with the Samsung Instinct and other comparable smart phones.

Sprint Nextel's wireless business reported a 13 percent decline in revenue to $7.5 billion as its subscriber base fell by 1.3 million. That included 1.1 million valuable "postpaid" customers who have contracts. That was worse than in the second quarter, when Sprint Nextel lost 901,000 subscribers, including 776,000 postpaid customers.

Postpaid churn, or the percentage of customers canceling service each month, was 2.1 percent, up from 2 percent in the previous quarter but below the 2.3 percent rate a year ago.

Hesse said the company would focus on slowing the losses of postpaid customers in the fourth quarter and expected the churn rate to be similar to the third quarter.

"Stabilizing revenue will be a focus area of ours going forward," he said.

JP Morgan analyst Mike McCormack said in a research note Friday that Sprint's "subscriber trends and guidance ... do not signal near-term improvement" and said he would continue to warn investors away from the stock, which has lost more than 70 percent of its value this year.

Also Friday, Sprint Nextel said it had changed the terms of its credit agreement, reducing the amount it can borrow to $4.5 billion from $6 billion but increasing the allowed debt ratio to 4.25 times earnings before taxes and other adjustments, up from 3.5 under the previous deal.

The company said it will pay higher interest under the new agreement and cannot pay cash dividends unless certain conditions are met. The company doesn't currently pay dividends to common shareholders.

Sprint also said it repaid $1 billion of the outstanding loan under the amended credit agreement.

Stifel Nicolaus analyst Christopher King said the debt moves likely would be viewed positively because they give Sprint Nextel "ample flexibility through the maturity of the agreement in 2010."

Sprint Nextel sits behind AT&T and Verizon Wireless in third place with 50.5 million customers. It fell further behind in the third quarter as AT&T and Verizon Wireless added 2 million and 1.5 million subscribers, respectively. Both said most of their new customers defected from other carriers.

Sprint Nextel said last week it was planning to hold on to its Nextel-branded network, which operates on a separate technology and has been responsible for a good portion of the subscriber losses. The move was seen as an indication that the faltering economy and tough credit environment made it impossible to sell the network at a reasonable price.

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