It's possible to break out of your Verizon Wireless contract in the next 60 days without paying an early termination fee because they're increasing the "regulatory fee" they charge customers from $.13 to $.16. This is what is known as a "materially adverse change of contract" and by standard contract law, it renders the contract void if one of the parties doesn't like the change.

First you'll want to bone up on what materially adverse change of contract means. Basically you signed a contract to get a given service at a given price, and after you signed it, they made it cost more. It doesn't matter if it's $50, a penny, or in this case, 3 cents. It's still materially adverse.

Then you'll have to call up Verizon and ask to be transferred to the retentions department. There you will pitch your case that this fee is a materially adverse change of contract, it voids the contract, and you demand to be let out of your contract without paying an early termination fee.

If they offer you freebies, turn them down. If they ask you if there is any other reason whatsoever, like your satisfaction with the service or the quality of it, that is making you leave, say no. Be single-mindedly focused on how this fee increase is the reason why you want to leave. And don't be scared. Despite its important-sounding name, the "Regulatory fee" is not charged by the government, it's just another fee Verizon assesses.

The reps may argue with you, they may tell you information that is not accurate, they may give you the runaround. Sometimes they're misinformed, other times they're just under extreme pressure not to let anyone leave without paying the toll. Don't be afraid to hang up and try someone else or escalate to a supervisor.

Worst comes to worst and they refuse to abide by standard contract law, you can take them to small claims court.

You only have 60 days from July 1st to make the cancellation because after that it is assumed that you have accepted any change to the contract.

Here's the relevant information from Verizon's customer agreement

Can Verizon Wireless Change This Agreement or My Service?

We may change prices or any other term of your Service or this agreement at any time,but we'll provide notice first, including written notice if you have Postpay Service. If you use your Service after the change takes effect, that means you're accepting the change. If you're a Postpay customer and a change to your Plan or this agreement has a material adverse effect on you, you can cancel the line of Service that has been affected within 60 days of receiving the notice with no early termination fee.

To help buck up your confidence, here are a few success stories and tactics from people who have successfully used these fees to get out of their wireless contracts without paying an early termination fee:

 

 

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Notice required by law: This e-mail may constitute an advertisement or solicitation under U.S. law, if its primary purpose is to advertise or promote a commercial product or service. You may choose not to receive advertising and promotional messages from NHN USA Inc. (except for NHN USA Inc. Online and the nhnusainc.com website, which track e-mail preferences through a separate process) at this e-mail address by forwarding this message to cybercop@ijji.com If you do so, the sender of this message will be notified promptly. Our principal postal address is 5161 California Avenue Suite 250, Irvine, CA 92617

 

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Best cell-phone service

Business 2008. 12. 15. 15:22
Illustration of cell phone tower, cast, a cell phone, and a cell phone bill
Illustration by Sean McCabe

Verizon is a standout cell-phone carrier for most people, based on our exclusive best cell phone service survey of readers in 23 cities. The company received high marks from survey respondents in overall satisfaction and customer service, and service is available in most of the country.

Overall, cell-phone service has become significantly better, judging by the annual survey conducted in September by the Consumer Reports National Research Center. Contract terms for cell-phone service are less onerous, and there were fewer problems with call quality in this year's survey. The best carriers even came through after a hurricane hit one of our survey cities.

Sixty percent of readers were completely or very satisfied with their service. That appears to be a substantial improvement over 2007, even though we made some changes to our survey this year, including expanding the number of cities we rate and the coverage areas within them.

The improvement means cellular satisfaction is now closer to the average among all services we rate; it had previously been among the worst.

What's behind this surge in satisfaction? There were fewer problems with connectivity, the ability to widely receive service that's free of static and dropped calls. Overall, 42 percent of readers reported that they had no major complaints about service, up from 29 percent in our previous survey. In particular, they were less likely to cite as a top complaint the automatic extension of their cell-phone contract as a result of changing their service.

Carriers have curbed such practices because of increasing competition and the threat of consumer-rights legislation in Congress. Added pressure came from more than 100 class-action and other lawsuits coast to coast, including one by the Minnesota attorney general, and several key court rulings favorable to consumers.

In apparent response to the legal and regulatory action, all the carriers have stopped automatically extending contracts when consumers make changes to their service plan. And now all but Alltel reduce early-termination fees of $175 to $200 as the contract term progresses.

One of the biggest concerns identified by our survey was the high cost of cell service, the top complaint for 14 percent of respondents. Since we surveyed readers in September, before the onset of the economic crisis, that might not reflect today's heightened concern for reining in costs.

Our analysis of the carriers' pricing uncovered a cost-cutter you might not be aware of: pay-by-the-minute, or prepaid, service. It's offered by all major carriers as well as providers such as Virgin and TracFone. Some prepaid plans could save you a lot, especially if you use your phone infrequently or want unlimited voice calling. (See How to buy a prepaid phone.)

Our Ratings (available to subscribers) show that Verizon ranks among the top carriers in every city we surveyed, along with Alltel where it was rated. (Verizon was awaiting approval to acquire Alltel as we went to press.) T-Mobile was statistically on par with the top carriers in almost two-thirds of the cities where we were able to rate it.

Copyright © 2004-2008 Consumers Union of U.S., Inc.

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Samsung Omnia, Motorola Hint on tap

November 25 2008 - 1:56 pm ET | Phil Carson | RCR Wireless News

Comment on this story

-The new Samsung Omnia touchscreen smartphone lands at Verizon Wireless for $250, after a $70 mail-in rebate, with a two-year service contract.-

The new Samsung Omnia touchscreen smartphone lands at Verizon Wireless for $250, after a $70 mail-in rebate, with a two-year service contract.

Carriers are putting the finishing touches on their portfolios this week as the traditionally hottest shopping day of the year draws close. That’s Black Friday, this Friday.

The new Samsung Omnia touchscreen smartphone will land at Verizon Wireless on Wednesday at $250, after a $70 mail-in rebate, with a two-year service contract.

The Omnia runs Windows Mobile 6.1, offers a virtual QWERTY keypad and customizable user interface. The device includes the Opera 9.5 mobile browser, a 5-megapixel camera, messaging options, Wi-Fi, Bluetooth and access to Verizon’s data services.

Verizon Wireless also has added the $350 HTC Touch Pro device to its arsenal (it launched earlier this month at Sprint Nextel Corp. for $300) at a price point at the very high-end of most carrier-based portfolios.

Not to be outdone, AT&T Mobility has discounted two messaging devices to spark consumer interest. The Samsung Propel and Pantech Matrix, typically $80 apiece, can both be had in a two-for-one deal.

Motorola Inc. announced the launch of its Hint device, a “social messaging slider” with a QWERTY keyboard, which will go through Alltel Communications L.L.C. for $100 after a mail-in rebate, starting Nov. 28.

Meanwhile, Verizon Wireless’ BlackBerry Storm is so popular at $200 — or supplies so limited — that the carrier’s Web site announced “limited availability” for the device, promising customers that new online orders will ship by Dec. 8. Stores on the East Coast are also sold out of the device, according to news reports.

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http://images.businessweek.com/story/08/370/1120_mz_storm.jpg

The Storm: Still a text-centric device, but with an increased fun factor Taka

The new touchscreen BlackBerry Storm looks a little like an iPhone and behaves a bit like one, too. So its release is sure to spark a furious debate over which is better. That's the wrong question. Each is an outstanding product—and distinct, despite a few similar design flourishes. The correct question is, which is right for you?

Although the Storm was clearly inspired by Apple's (AAPL) success with the iPhone, the two phones were conceived with different goals in mind. Research In Motion (RIMM) has removed its signature physical keyboard to make room for a 3½-inch display, but it didn't compromise the BlackBerry mission: The Storm is first and foremost a text-centric device built around RIM's celebrated e-mail services. This makes it the hands-down winner for messaging tasks, particularly if you work for an organization that uses the BlackBerry Enterprise Server to relay corporate mail.

The Storm also won't send you scrambling for a midday recharge as the iPhone often does. It has more than enough power to get through a long, busy workday. And unlike the iPhone, the battery is easy to remove, so even if you manage to deplete the charge, you can always pop in a spare.

On the other hand, if messaging on your smartphone takes a back seat to Web browsing, social networking, games, and entertainment, you will be happier with an iPhone. Unlike all-business BlackBerrys of years past, the Storm and other recent models try to be a bit more entertaining. And the Storm browser certainly takes good advantage of that big display, which, like the iPhone's screen, automatically changes orientation from vertical to horizontal as you rotate the phone.

But the Storm still can't hold a candle to the iPhone in terms of sheer fun. The credit for that goes to the iTunes App Store, with its astonishing range of programs—to name just two, MotionX Poker, in which virtual dice roll when you shake the handset, and Shazam, which can identify music you hear on the radio by checking the sound against a database. Still, the Storm offers one key application that Apple, for reasons it has never made clear, has banned from the iPhone: turn-by-turn driving instructions from VZ Navigator.

Overall, in terms of hardware, I'd say the two phones are equal. The original iPhone set a new standard for touchscreen keyboards, but the Storm has it beat. The main difference is that a firm press on the Storm screen triggers a physical switch beneath the glass that both enters the letter you typed and produces a click that greatly improves the accuracy of typing. Hold the phone horizontally and you get a three-row keyboard similar to that on the BlackBerry Curve or the new Bold. Turn it vertically and it switches to the SureType variety, with two letters sharing most keys, just like on the BlackBerry Pearl. In either mode, software figures out what you are trying to type.

Having used BlackBerrys for years, I found the touch keyboard took some getting used to. Try it yourself at your local Verizon shop: Switch back and forth between a BlackBerry 8830 or a Curve and the Storm, and you'll see why most people still prefer keys. But once you get used to the Storm's big screen, you'll forget the minor inconvenience. Virtual or real, BlackBerry's keyboards beat the iPhone in data entry.

Comparing networks is more difficult. First of all, the Storm doesn't do Wi-Fi, a deal-breaker for some people. Secondly, it runs only on Verizon, while iPhones are confined to AT&T (T). These networks use different technologies with roughly equal performance, so it really comes down to who offers the best service wherever you are planning to use the phone most. In tests of both networks in the Washington (D.C.) area and in Michigan, each got about the same high-speed coverage.

There are no major financial considerations in choosing between the Storm and the iPhone: Pricing and service plans are similar. As of Nov. 21 the Storm is available in the U.S. for $200 after rebate with a two-year contract. Telus offers the Storm in Canada and Vodafone (VOD) in Europe. Like the iPhone—and unlike most Verizon handsets—the Storm can be used on fast, 3G networks worldwide. A global data plan costs $65 above a voice plan; unlimited domestic-only data service is $50.

What's my choice? I'm an e-mail guy, working in an environment that supports BlackBerry but not corporate mail on an iPhone, so it's a no-brainer. But to get the best of both worlds, I also have an iPod touch, which isn't a phone but runs most of those cool iPhone programs.





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Shares of Sprint Nextel Corp. surged -- though the stock is still down more than 70 percent since the start of the year -- as the rest of the telecommunications sector also advanced Monday.

Sprint, which is scheduled to report third-quarter results on Friday, saw its shares jump 87 cents, or 27.8 percent, to $4 in Monday trading. Trading volume was low, at slightly above half of the daily average. In the past 52 weeks, the stock has traded between $2.87 and $17.46.

Sprint did not announce any major news on Monday.

Patrick Comack, an analyst with Zachary Investment Research, said with such low volume Sprint's gain may just be a case of people "jumping back into beat-up stocks." Sprint, after all, is "pretty much the most beat-up of all telecom stocks," he added. Comack has a "Buy" rating on Sprint.

Shares of Verizon Communications Inc., AT&T Inc. and Qwest Communications International Inc. all advanced. Qwest, for one, rose 24 cents, or 8.3 percent, to $3.13 -- though the stock is still off more than 50 percent year-to-date.

In a note to investors Monday, Wachovia analyst Jennifer M. Fritzsche called AT&T and Verizon "safe haven" stocks, though she said of the two she favors AT&T. Verizon, she wrote, "has controlled what it can quite well in this environment (but) we remain on the side lines here until we see how the close of the AllTel deal."

Verizon Wireless has agreed to buy Alltel Corp. in a $28 billion deal that would create the nation's largest wireless carrier.

"In terms of (Qwest), while the stock remains incredibly inexpensive on almost every valuation metric, we believe investors would be better served with AT&T or Verizon given the more stable balance sheet and lower overall leverage," she wrote.

Shares of AT&T rose $1.04, or 3.9 percent, to $27.81, while Verizon rose $1.08, or 3.6 percent, to $30.75.

Verizon Wireless is a joint venture between Verizon Communications and Britain's Vodafone Group PLC.

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Cindy McCain introduces her husband during a rally in Blue Bell, Pa., yesterday. (Matt Rourke/AP)

BY JAMES V. GRIMALDI
Washington Post Staff Writer

Early in 2007, just as her husband launched his presidential bid, Cindy McCain decided to resolve an old problem -- the lack of cellular telephone coverage on her remote 15-acre ranch near Sedona, nestled deep in a tree-lined canyon called Hidden Valley.

By the time Sen. John McCain's presidential bid was in full swing this summer, the ranch had wireless coverage from the two cellular companies most often used by campaign staff -- Verizon Wireless and AT&T.

Verizon delivered a portable tower know as a "cell site on wheels" -- free of charge -- to Cindy McCain's property in June in response to an online request from Cindy McCain's staff early last year. Such devices are usually reserved for restoring service when cell coverage is knocked out during emergencies, such as hurricanes.


GRAPHIC: After a request from Cindy McCain, Verizon Wireless proposed installing a cell tower close to the couple's home near Sedona, Ariz.

In July, AT&T followed suit, wheeling in a portable tower for free to match Verizon's offer. "This is an unusual situation," said AT&T spokeswoman Claudia B. Jones. "You can't have a presidential nominee in an area where there is not cell coverage."

Over the course of the past year, Cindy McCain had offered land for a permanent cell tower and Verizon embarked on an expensive process to meet her needs, hiring contractors and seeking county land-use permits even though few people other than the McCains would benefit from the tower.

Ethics lawyers said Cindy McCain's dealings with the wireless companies stand out because Sen. John McCain is a senior member of the Senate Commerce Committee, which oversees the Federal Communications Commission and the telecommunications industry. He has been a leading advocate for industry-backed legislation, fighting regulations and taxes on telecommunications services.

McCain and his campaign have close ties to Verizon and AT&T. Five campaign officials, including campaign manager Rick Davis, have worked as lobbyists for Verizon. Former McCain staffer Robert Fisher is an in-house lobbyist for Verizon and is volunteering for the campaign. Fisher, Verizon chief executive Ivan Seidenberg and company lobbyists have raised more than $1.3 million for McCain's presidential campaign and Verizon employees are among the top 20 corporate donors over McCain's political career, giving more than $155,000 to his campaigns.

McCain's Senate chief of staff Mark Buse, senior strategist Charles R. Black Jr., and several other campaign staffers have registered as AT&T lobbyists in the past. AT&T Executive Vice President Timothy McKone and AT&T lobbyists have raised more than $2.3 million for McCain. AT&T employees have donated more than $325,000 to McCain campaigns, putting the company in the No. 3 spot for career donations to McCain, according to the nonpartisan Center for Responsive Politics.

"It raises the aura of special consideration for somebody because he is a member of the Senate," said Stanley Brand, a former House counsel for Democrats and an ethics attorney who represents politicians of both parties. "Here is a guy who is campaigning as Mr. Maverick and Mr. Reformer and he keeps skirting the edge."

McCain campaign spokesman Brian Rogers said the senator is not a regulator and Cindy McCain received no favors from Verizon.

"Mrs. McCain's staff went through the Website as any member of the general public would -- no string pulling, no phone calls, no involvement of Senate staff," Rogers said. "Just because she is married to a senator doesn't mean she forfeits her right to ask for cell service as any other Verizon customer can."

Verizon navigated a lengthy county regulatory process that hit a snag on environmental concerns. The request ultimately prevailed when Verizon invoked the Secret Service after John McCain secured the Republican nomination.

The Secret Service told The Washington Post it did not formally request the tower. After checking with Verizon and the McCain campaign, Secret Service spokesman Eric Zahren said an e-mail sent in May by the service's technology manager could be perceived as a request for temporary coverage under the service's existing contract with Verizon.

"This was something that was being addressed before we were out there," Zahren said.
The service could have made do with existing cell coverage in the area, he said, because it uses multiple layers of communication, including a secure land radio network.

Verizon spokesman Jeffrey Nelson declined to elaborate. "I am not going to talk about individual customers and their requests," Nelson said.

Located about 12 miles southwest of Sedona, the McCain property sits in a spectacular ravine on a horseshoe turn of Oak Creek. Documents obtained by The Post from Yavapai County, Ariz., under state public records law show how Verizon hired contractors to put a tower on the property at a time when many counted McCain out of the race and McCain was saying he did not need Secret Service protection.

On Sept. 18, 2007, a Mesa, Ariz., contractor working for Verizon surveyed the McCain property. Another contractor drafted blueprints (see document - note large file size) calling for moving a utility shed and installing a 40-foot tower with two antennas and a microwave dish, surrounded by a six-foot wooden fence.

Construction costs would be $22,000, records show. Industry specialists said the figure probably only covers the tower and fence because the antennas, the dish and power source would run the cost into the six figures. On Dec. 4, Cindy McCain signed a letter (see document) authorizing Verizon Wireless to act on her behalf to seek county land-use permits.

"Mrs. McCain, like many Americans in rural locations, was interested in receiving cell service, and there was none in the vicinity of their cabin," Rogers said.

Randy Downing, a contractor hired by Verizon to install the tower, told county officials (see letter) on Jan. 27 the project would "improve Verizon Wireless' network coverage for residents, businesses, and visitors." But coverage maps submitted by Verizon to the county show that the tower would fill gaps in unpopulated parts of Coconino National Forest and on about 20 parcels of land, including a handful of residences, and two small businesses open only by appointment. "We are not big cell phone users," said neighbor Linda Kappel, who runs a small gift shop.

"It is a fairly sparsely populated in that pocket along Oak Creek," said Kathy Houchin, the Yavapai County permitting manager.

Three telecommunications specialists consulted by The Post said the proposed site covers so few users that it is unlikely to generate enough traffic to justify the investment. Robb Alarcon, an industry specialist who helps plan tower placement, said the proposed location appeared to be a "strategic build," free-of-charge coverage to high-priority customers. A former Verizon executive vice president, who asked not to be named because he worked for the company, agreed with Alarcon, saying, "It was a VIP kind of thing."

Verizon spokesman Taylor declined to comment when asked if this had been considered to be a "strategic build."

At 3,600 feet in elevation, the valley location was more than 1,000 feet lower than surrounding hills, where a tower would provide more coverage, the specialists said. The site elevation was so low that it was in a flood plain, and the county told Verizon and the McCains on Feb. 1 that the tower should be moved (see document).

It was only a temporarily setback thanks to McCain's political comeback. On March 5, McCain secured the nomination.

Cindy McCain signed a contract with Verizon on May 6 (see document). She granted Verizon free use of her property from June 1 until May 1, 2009. In exchange, Cindy McCain "will receive the benefits of enhanced wireless communications arising from operation of the Facility."

Wireless companies often lease property for cell towers for as much as six-figure sums annually. Rogers noted the lack of compensation, saying in an e-mail that Cindy McCain "was offering to GIVE them the land for the tower for goodness sake. It's not as if they were going to pay her rent."

But the wireless specialists said the lack of compensation suggests the purpose of the tower was not income for Verizon but a 'strategic build" for the McCains.

Over Memorial Day, McCain hosted potential vice presidential running-mates at the ranch, but the area still lacked coverage. Richard Klenner, then the wirelss communications chief of the Secret Service, which had recently started providing protection for McCain, sent an e-mail to Verizon. "Is there any way of speeding up the process?" Klenner asked.

That day, Downing, Verizon's contractor, wrote to the county urging approval for either the permanent tower or a cell site on wheels, "to improve Verizon Coverage in the area (including at Senator McCain's ranch). It is imperative that the coverage is improved immediately so that Senator McCain's security personnel, including Secret Service, can communicate while in the area." (Zahren told The Post that Downing's citing of the Secret Service in correspondence with the county was unauthorized.)

A day later, the county issued a permit for the permanent tower, with environmental restrictions. A week later, the county approved Verizon's cell site on wheels.

Over the summer, AT&T's Jones said, the company contacted the McCains for permission to install a cell site on wheels. She said that ordinarily, given the few number of residents, AT&T would not have installed a facility, but McCain's standing as a candidate warranted it.

She said AT&T got a permit for the facility, but a county permitting official said one was not issued.

McCain and his top campaign staff spent much of the last week of August secluded at the ranch preparing for the Republican National Convention, selecting his vice presidential nominee and rehearsing his acceptance speech.

That month Verizon abandoned its effort to install a permanent tower. Nelson said the project would be "an inappropriate way" to build its network. "It doesn't make business sense for us to do that," he said.


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At a hearing, Byron Dorgan cited findings that 72 percent of Americans worry their online activities are being tracked by companies.
At a hearing, Byron Dorgan cited findings that 72 percent of Americans worry their online activities are being tracked by companies. (By Mark Wilson -- Getty Images)

  Washington Post Staff Writer
Friday, September 26, 2008; Page D02

AT&T and Verizon, two of the nation's leading Internet service providers, pledged yesterday to refrain from tracking customer Web behavior unless they receive explicit permission to do so.

The announcement, made at a Senate committee hearing, represents a challenge to the rest of the Web world, where advertising is commonly delivered by companies that record a consumer's visits across multiple Web sites. The practice, known as "behavioral targeting," is largely invisible to customers and generally done without their consent.

"Verizon believes that before a company captures certain Internet-usage data . . . it should obtain meaningful, affirmative consent from consumers," said Thomas J. Tauke, Verizon executive vice president.

AT&T's chief privacy officer Dorothy Attwood made a similar pledge to legislators, and then, taking aim at Google she noted that AT&T's promise to get consumer consent is an advance over others in the industry.

"Google's practices exemplify the already-extensive use of online behavioral targeting," she said, citing for example its use of tracking cookies through DoubleClick, its display advertising arm. "We encourage all companies that engage in online behavioral advertising . . . likewise to adopt this affirmative advance consent paradigm."

Google issued a brief statement citing its membership in an industry group, the Network Advertising Initiative, that has guidelines for protecting consumer privacy. Those guidelines do not include such a broad requirement for consumer consent, however. Google also sought to distinguish between the tracking techniques that it and other Web companies employ from the arguably more invasive methods some Internet service providers have used.

Microsoft issued a statement saying they were "reviewing" the proposal.

Time Warner Cable, another major Internet service provider, said it supported requiring customer consent but emphasized that it should apply to "all companies involved in targeted online advertising."

Exactly how much information Internet service providers and Web sites ought to be able to gather about consumers has become a growing concern on Capitol Hill, Silicon Valley and elsewhere.

Companies have built an array of techniques to record the actions of users as they move across the Internet -- namely tracking "cookies," "beacons" and "deep packet inspection," which essentially looks at every packet of information delivered on an Internet line. Those tactics allow companies to record what Web sites customers visit, what products they purchase, even what newspaper articles they read. Advertisers use this information to determine what ads to deliver to that person's computer.

The crux of the current dispute is whether consumers should have to "opt in" -- or affirmatively consent -- to be tracked or whether they should merely be given the opportunity to "opt out" of tracking if they don't like the idea.

Google, Microsoft and many other Web companies have espoused the "opt out" model.

They say this is enough to give consumers "control" over whether their activities are tracked.

Moreover, these Web companies minimize the privacy threat posed by the information collection, noting that the data is not linked to a person's name, but to a number or Internet address.

Finally, they argue that forcing users to "opt in" could wreck the Internet economy because so much of what is presented on the Web is supported by advertising. If given a choice and clear notice, most people probably would not "opt in" to tracking -- and advertising would suffer, industry officials said.

"If Congress required 'opt in' today, Congress would be back in tomorrow writing an Internet bailout bill," said Mike Zaneis, vice president of public policy for the Interactive Advertising Bureau, a trade group. "Every advertising platform and business model would be put at risk."

Today, as a matter of practice, only a small percentage of users avail themselves of the "opt out" choice they are commonly given.

A Consumer Reports National Research Center poll released yesterday found Americans are concerned and confused about their Internet privacy rights.

The poll, which Sen. Byron L. Dorgan (D-N.D.) cited during the hearing, showed that 72 percent of Americans are worried that their online behavior is being tracked and profiled by companies. Many also overestimate the extent to which the law protects their privacy.

According to the poll, 43 percent of Americans "incorrectly believe a court order is required to monitor activities online." Another 48 percent "incorrectly believe their consent is required for companies to use the personal information they collect from online activities."

House and Senate members have been holding hearings with an eye toward legislation regarding consumer privacy.

Some critics viewed yesterday's announcements skeptically, suggesting that even the stricter "opt in" scheme could pose problems. Mildly worded warnings could lull many people to "opt in" despite the risks, they said.

"What they should be saying is, 'We are going to be collecting every move of your mouse on every Web site on a second-by-second basis.' But that would scare too many people away," said Jeff Chester, of the Center for Digital Democracy. "They're going to craft some kind of proposal that claims to be informed consent but simply gives them political cover while they engage in full frontal behavioral targeting."





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