'Business'에 해당되는 글 1108건

  1. 2008.12.13 November video game sales near $3 billion by CEOinIRVINE
  2. 2008.12.13 Steve Jobs' Greatest Surprises by CEOinIRVINE
  3. 2008.12.13 Stocks Down As Auto Bailout Hopes Dim by CEOinIRVINE
  4. 2008.12.13 Charter in bondholder talks on financial options by CEOinIRVINE
  5. 2008.12.13 Korea's Pantech Rings Up U.S. Sales by CEOinIRVINE
  6. 2008.12.13 Sony (Finally) Lets Us Play In Home by CEOinIRVINE
  7. 2008.12.12 The Bangalore Backlash: Call Centers Return to U.S. by CEOinIRVINE
  8. 2008.12.12 Senate Leaders Try to Work Out Compromise on Auto Bill by CEOinIRVINE
  9. 2008.12.12 Web 2.0 entrepreneur cashes out just in time by CEOinIRVINE
  10. 2008.12.12 Diamond sells for recession-busting $24.3 M by CEOinIRVINE

Americans may be cutting back on holiday shopping, but they are still buying video games - nearly $3 billion's worth in November, according to data from market researcher NPD Group.

U.S. retail sales of video game hardware, software and accessories jumped 10 percent last month from the year-ago period to $2.91 billion, boosted by strong sales of Nintendo Co. (other-otc: NTDOY.PK - news - people )'s Wii, Microsoft Corp. (nasdaq: MSFT - news - people )'s Xbox 360 along with the alien shooter game "Gears of War 2."

The availability of a broad range of games is one reason for the industry's ongoing solid performance, said NPD analyst Anita Frazier. Games also provide a relatively cheap form of stay-at-home entertainment.

The industry, Frazier said, is still on track to rack up $22 billion in U.S. sales this year.

November and December are crucial months for video game companies because many of them make the bulk of their money during the holidays. Earlier this week, Electronic Arts Inc. (nasdaq: ERTS - news - people ), the publisher of the popular "Madden" football game series, warned that sales have been weak in North America and Europe. Without giving a specific guidance, EA said its fiscal 2009 results will fall short of the guidance it gave in October.

But EA's warning did not seem to signal a broader downturn for the industry.

Hardware sales, which include gaming consoles like the Wii as well as handheld systems like the PSP, jumped 10 percent to $1.21 billion.





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Apple's chief executive is the master of surprise--and not just when he's launching new products.

BURLINGAME, Calif.--Mark your calendars. Thanks to Steve Jobs, January has become the season of surprises for the technology industry.

Over the past decade, Jobs has taken over the global music business, turned Apple's (nasdaq: AAPL - news - people ) clunky computer business into a juggernaut and stormed through the wireless industry with the iPhone. As a result, the Cupterino, Calif., company's shares have risen more than 1,000% over the past 10 years. By contrast, mighty Microsoft's (nasdaq: MSFT - news - people ) shares have fallen more than 40%.


So what's next? Nobody knows. That's what makes Apple so dangerous. The only certainty: Apple will surprise us with something during the first full week of January at MacWorld in San Francisco. The week is usually marked by big news from Apple Chief Jobs.

In Pictures: 10 Great Steve Jobs Moments

So what will it be this year? Rumors abound. Some speculate that Apple will introduce a tablet computer. Others say Apple will roll out a line of low-cost iPhones. Anything is possible. That's in large part because Apple has been so unpredictable over the past decade.

The biggest surprises have been unexpected new products. The pattern was set in 1998, when Jobs unveiled the candy-colored all-in-one iMac. Since then, Jobs has launched a barrage of surprises. The biggest include the MacBook Air and the Cube.

Even the widely anticipated iPhone was a surprise. While reporters had teased out the new products name, few guessed that Apple would introduce a touch-screen phone that didn't sport any buttons.

Probably the biggest shock was Apple's switch to Intel (nasdaq: INTC - news - people ) processors. While the switch had been rumored for months before the 2005 Apple Worldwide Developers Conference, many had dismissed the rumor as absurd. Instead, it turned out to be true.

Posted by CEOinIRVINE
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This is a transcript of the Market Update: Close video report.

Wall Street to a hit Thursday as stocks slipped in the final hours of trading. The Dow fell 196 points, the S&P 500 dropped 26 and the Nasdaq fell 58 points.

Bank of America (nyse: BAC - news - people ) said it will cut 30,000 to 35,000 jobs over the next three years as it completes its merger with Merrill Lynch (nyse: MER - news - people ). The company said the cuts will eliminate redundancies, and the final plan should be released in early 2009. Stocks dropped over 10% late in the day.

Other financials were in the red, led by JPMorgan Chase (nyse: JPM - news - people ). A UBS analyst slashed the price target on JPMorgan to $34 from $44, citing ongoing headwinds in the credit markets. Wells Fargo (nyse: WFC - news - people ) lost 11%. Citigroup (nyse: C - news - people ) fell nearly 9%.

In Washington, hope dimmed for the automaker bailout. With many Republican senators voicing dissent, the $14 billion rescue plan may not have enough votes to pass the Senate. General Motors (nyse: GM - news - people ) fell 10%; Ford Motor (nyse: F - news - people ) dropped 11%.

Oil rallied more than $3 to rest above $47. The world's biggest oil producer, Saudi Arabia, cut production by more than the traders and analysts had forecast last month. Royal Dutch Shell (nyse: RDSA - news - people ) and Chevron (nyse: CVX - news - people ) added 1%.

In tech, Microsoft (nasdaq: MSFT - news - people ) fell more than 5%, after a Morgan Stanley analyst cut profit estimates for the software maker in anticipation of a major slowdown in tech spending.




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Charter Communications Inc. said Friday that it is beginning discussions with its bondholders about financial options to improve the cable operator's balance sheet.

"We believe engaging in discussions with our bondholders, aimed at improving our capital structure and enhancing our financial flexibility, is in the company's and our customers' best interests," said President and Chief Executive Neil Smit in a statement.

Last month, Charter reported it narrowed its third-quarter loss as customer sign-ups for new lines of service surged 50 percent.

But the St. Louis-based company, which is controlled by Microsoft Corp. (nasdaq: MSFT - news - people ) co-founder Paul Allen, has continued to struggle with its debt burden. It reported interest expenses of $478 million in the third quarter, eclipsing its $208 million in operating income.

As of Wednesday, Charter said it had more than $900 million of cash on hand and cash equivalents available to pay operating costs and expenses.


Charter is the nation's fourth largest cable TV operator behind Comcast Corp. (nasdaq: CMCSA - news - people ), Time Warner Cable (nyse: TWC - news - people ) Inc. and Cox Communications.

Charter's financial adviser is Lazard LLC. Charter's shares were roughly unchanged at 16 cents in morning trading.

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It's been a whirlwind year for Pantech Wireless. The Atlanta-based subsidiary of South Korean cellphone maker Pantech Group has released six phones in the last 12 months, including four in the last quarter. AT&T is promoting two of the handsets in TV spots as ideal holiday gifts. Patrick Beattie, Pantech Wireless' vice president of marketing and sales, says the company has never been busier.

While wireless giants like Nokia (nyse: NOK - news - people ) and Samsung slash their forecasts, Pantech Wireless, also known as PWI, is counting on its portfolio of slim, reasonably priced cellphones and its close ties with AT&T (nyse: T - news - people ) to help it grow in 2009.

Beattie says PWI's focus on stylish phones that mostly sell for $80 or less should boost its prospects in the current downturn. "We think our value is really resonating with customers in the U.S.," he adds.

Parent Pantech has a long and storied history in wireless. Following its founding in 1991, it says it created the world's first CDMA phone in 1994 and the first fingerprint-recognition phone in 2004. In its home market of South Korea, Pantech is the No. 3 cellphone maker, after Samsung and LG. In 2007, Pantech Group had revenues of $1.7 billion and sold 7.5 million Pantech-branded phones. It operates eight regional subsidiaries worldwide, in Beijing; Mumbai, India; Dubai, United Arab Emirates; St. Petersburg, Russia; and Sao Paulo, Brazil, among other cities.

PWI has sold products in the U.S. since the 1990s, but didn't target the market seriously until 2006, Beattie says.

Industry observers say PWI is taking the right steps, but remains a small player. Ramon Llamas, a senior research analyst at IDC, says Pantech ranks around No. 25 globally in handset sales, on par with Japan's Casio Hitachi. (IDC's figures, however, don't include the contract manufacturing work Pantech does for other brands.)

At the end of third-quarter 2008, PWI had just under 1% of the U.S. cellphone market, according to IDC. Beattie declined to give market share numbers, but said both PWI's and Pantech's sales figures had improved over the past two years.

To break out in the U.S., PWI must work closely with operators, says IDC's Llamas. "Distribution is the name of the game. It's great to be part of AT&T, but they should try to get in with more national carriers," he says. He is enthusiastic about PWI's Matrix and Slate phones, which have full Qwerty keyboards, noting that Americans are quickly snapping up messaging phones.





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PlayStation Home,Sony’s PS3-based virtual world is finally live.

The free service lets gamers plug into the PlayStation Network and create avatars, living spaces and socialize. Of course, there are casual games like bowling to play, movie trailers (and eventually original series or full-length shows) to watch, and brands like Red Bull and Diesel to buy things from.

Gamers can buy clothing and accessories for their avatars and customize their “homes” with themes from their favorite games.

If Home is able to keep PS3 owners engaged beyond the initial stages of curiosity, analysts say its virtual goods sales could add millions of dollars to Sony (nyse: SNE - news - people )’s bottom line.

The open beta was announced via the PlayStation Blog today and has received tons of coverage.

nd for good reason. The long-delayed world (which was first demoed back in early 2007) has been one of the key features Sony has dangled as a reason for gamers to stick with the PS3 despite its relatively thin roster of blockbuster titles.

Too bad Microsoft (nasdaq: MSFT - news - people ) beat Sony to the (virtual) punch when it launched the new Xbox Live Experience in November—complete with customizable avatars, social features and content partnerships with Netflix (nasdaq: NFLX - news - people ) and NBCU, among others.





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If you prefer a customer service agent who speaks "American," then computer maker Dell has a deal for you.

Catering to consumers put off by the accents of Bangalore, Manila and other call-center hubs around the globe, Dell will guarantee -- for a price -- that the person who picks up the phone on a support call will be, as company ads mention in bold text, "based in North America."

The Your Tech Team service, with agents in the United States, costs $12.95 a month for customers with a Dell account, or $99 a year for people who buy a new computer. It also promises that wait times will average two minutes or less. Without the upgrade, a customer is likely to get technical help from someone in India, the Philippines or the other places where Dell has operators.

By charging customers extra for a North American voice, Dell's program represents a novel strategy for easing the strains of globalization while maintaining profit, industry officials said.

Occasionally, "we've heard from customers that it's hard to understand a particular accent and that they couldn't understand the instructions they were getting," said Dell spokesman Bob Kaufman. "This illustrates Dell's commitment to customer choice."

Complaints about customer service agents based in other countries are an everyday phenomenon across several industries. For many U.S. consumers, the diverse accents that come across customer service lines constitute one of the most pervasive reminders of globalization and the offshoring of jobs. That can make personnel in the call center targets for American anger.

Companies can save 50 to 75 percent on their call centers by putting them overseas, according to industry analysts.

But getting a customer service agent with whom it is easy to communicate ought to be a service that is provided gratis, some industry analysts said.

"Most people in the customer service world believe that if you have sold me a product, then support for that product should be free," said Lyn Kramer, managing director of Kramer and Associates, a call-center consultancy.

Jitterbug, a cellphone company that markets to older Americans, similarly boasts in ads that its operators are in the United States, but it does not charge extra to speak to them. The company's television spots advertise "U.S. based customer service" and show a headset draped in an American flag.

"You'd be amazed how many customers ask, 'Where are you based?' " said David Inns, Jitterbug's chief executive. "The response we get when we say, 'We're in Auburn Hills, Michigan, ma'am,' -- well, they love it."

Although airlines, banks and some retailers have overseas call centers, computer makers have been particularly apt to put call centers in foreign countries. According to an online survey conducted by CFI Group, more than a third of respondents who recently made a call for computer support reported that the person they reached was outside the United States.


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President-elect Barack Obama called on Congress today to quickly approve short-term aid to the U.S. auto industry to prevent a "devastating" collapse, but a House-passed bill ran into strong Republican resistance in the Senate, and talks were underway this afternoon to salvage a compromise.

After hours of high-stakes talks, Senate Majority Leader Harry M. Reid (D-Nev.) said negotiations had taken a positive turn, setting up a potential breakthrough.

"We're a lot further down the road than I thought we would be," Reid said on the Senate floor late this afternoon.

As Reid spoke, a bipartisan group of senators and representatives from Detroit's Big Three automakers and the United Auto Workers union were meeting one floor below in the ceremonial Foreign Relations Committee Room, trying to broker an 11th-hour deal to save the rescue package.

One way or the other, Reid said, the negotiations would come to a final resolution tonight.

Faced with GOP opposition to a $14 billion White House-brokered rescue plan that passed the House last night, the negotiators were trying to work out a deal that could get through the Senate, where at least 60 votes would be needed to move it forward. Democrats currently control the chamber by a 50-49 margin, with one seat -- formerly held by Obama -- vacant.

Leading the negotiations were Sen. Christopher J. Dodd (D-Conn.), chairman of the Senate Banking Committee, and Sen. Bob Corker (R-Tenn.), a member of the panel.

Corker today put forward a plan that would impose far more stringent auto industry restructuring standards than the House bill. It would reduce the wages and benefits of union workers at domestic car manufacturers by requiring the total labor costs of GM and Chrysler to be "on par" with those in non-union U.S. plants of foreign automakers such as Toyota and Honda.

A bloc of GOP conservatives rallied behind the alternative plan advanced by Corker, who spent much of the day shuttling in and out of meetings with UAW officials, auto industry executives and key Democrats.

Corker said there is "a whole lot of Republican support" for his measure. But some Democrats think it "goes too far," said Sen. Carl M. Levin (D-Mich.), an ally of the UAW.

If the Corker proposal falls flat, Republican senators said, there likely would be no rescue plan at all.

"Absent that," Sen. Jon Kyl (R-Ariz.) said of the Corker plan, "nothing's going to pass."



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Suleman Ali sold Esgut, his portfolio of Facebook applications, for seven figures in April.

Suleman Ali sold Esgut, his portfolio of Facebook applications, for seven figures in April.

The 26-year-old, a former Microsoft employee who helped put together the Windows Home Server product, founded a company called Esgut within months of the debut of Facebook's developer platform in May 2007. Esgut is a portfolio of Facebook applications, and a few of them, like Superlatives and Entourage, became genuine viral hits.

In April, Ali sold the 12-employee Esgut to the Social Gaming Network, a Silicon Valley company backed by the likes of Bezos Expeditions, the Founders Fund, and Greylock Partners. He said the price was in the seven figures.

But Ali is the first to acknowledge that for upstart social-platform developers, hailed just months ago as the Valley's hottest breed of bright young things, the condition has taken a significant turn for the worse.

"Most people are not counting on anything," the lanky and bespectacled Ali said over lunch at an organic restaurant near New York's Union Square in early December. "They're just operating from day to day."

When Facebook's developer platform launched, the social network's traffic began to really skyrocket. What had started as a no-frills networking site for students at elite universities became a Silicon Valley buzz factory with legitimate geek credentials. And however gimmicky many of the most popular Facebook Platform apps were, millions of people decided they now had a reason to join the site. The floodgates had opened. Facebook was a phenomenon.

When other social networks such as MySpace, Friendster, and Hi5 also paraded out developer platforms, the tech world took it as evidence that there was a big future in building platform applications. More importantly for developers and ambitious tech entrepreneurs, it looked like there could be gobs of money in it; the open, anyone-can-play attitude created the notion that there was enough for everyone.

"The social platform (on Facebook) actually launched the last day that I was at Microsoft...I was quitting without any idea of what I was going to do," Ali recalled. His aims for leaving Redmond were starry-eyed. "I left because I wanted to do a start-up. I wanted to see what I could do out there on my own. And I wanted to care deeply about what I was working on."

But he had no concrete plans to go the Facebook route initially, he said. "I ended up in my parents' house in Florida and was kind of bored, and started building Facebook apps just out of restlessness and the desire to do something."

Then, Ali continued, he went to the Graphing Social Patterns West conference in San Diego in March and met Social Gaming Network founder Shervin Pishevar. At the time, he was looking to raise venture funding but hadn't thought about selling his apps. "We talked for 30 minutes and he was like, 'You sound like the exact type of people we want at SGN.'"

Ali sold Esgut to Pishevar's company the next month.

Widgets buzz turns into hush

Ali got lucky. Even before the reality of the recession set in, the social-platform craze was subsiding. The venture capital buzz about widgets began to quiet over the summer. Some of the sillier novelty apps wore off in popularity. Companies that were snapping up small apps and raising huge amounts of venture capital, like Slide and RockYou, grew intimidatingly bigger--but the glut of independent apps made it more difficult to grab the attention of potential buyers.

And after new restrictions, a redesign, and then the social network's focus on expanding through its Facebook Connect log-in service, it became evident that a social-network platform is still a new phenomenon that can change dramatically, and not always to the benefit of little start-ups.

"There's definitely a lot of tightening up," Ali said. "There's a few people that I know that have apps that are relatively small, and they're selling them for valuations lower than what they could've sold them for a month ago, and there are just no buyers in the marketplace. I think they're going to have a hard time selling, period--forget trying to sell at a lower valuation. They're just having a hard time getting rid of them."

So would he still be able to sell his company as easily now? "No, probably not," Ali admitted. "If we were the same company we were then, it would be much harder to sell today. I think we would've had to evolve as a company. I think we would need to be generating more revenue than we were."

But for all his concern about the fate of social-platform developers in a recession, Ali is still strikingly bullish on Facebook--enough so that his newest project is a fund for Facebook stock. He started purchasing it in November, he said, and is meeting with investors in the hopes of purchasing more. He added with surprising gusto that Facebook's decision to delay direct cash-outs hasn't derailed his plan.

"I think that's actually good news for us," Ali said. "I think that means that the price that we pay will actually go down because there are all these employees who intended to sell stock back to Facebook, and now they're not going to be able to sell it to Facebook, (so) they'll have to sell it somewhere else."

He hopes to keep the stock until Facebook files for an initial public offering, and he still thinks that's on track, too. "I think it's going to be a function of the economy and when the markets open back up for an IPO," he said, and cited target dates that had been provided in interviews by Facebook investor and board member Jim Breyer. "From a Facebook perspective, I think it'll be ready to IPO in 2011."

Many critics would say that's wishful thinking, and that the company will sell--to existing investor Microsoft, maybe--for much lower than its $15 billion preferred-stock valuation.

But Ali got lucky on Facebook once already, and even in a recession he hasn't given up hope that it could happen again.

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LONDON, England (CNN) -- What recession? Christie's, the famed auction house, this week sold a nearly 36-carat diamond for $24.3 million, which it said was the highest price for a diamond sold at auction.

The 35.56-carat diamond dates back to the 17th century.

The 35.56-carat diamond dates back to the 17th century.

The previous record was a mere $16.5 million for a 100-carat diamond in 1995, Christie's said.

"In the midst of these challenging times, we were thrilled to achieve an historic price for an historic diamond," said Francois Curiel, chairman of Christie's Europe and auctioneer for Wednesday's sale.

The 35.56-carat Wittelsbach blue diamond, dating to the 17th century, was purchased by international jeweler Laurence Graff, the auction house said in a release. Graff was bidding against Aleks Paul of Essex Global Trading, a professional of Russian origin based in New York, Christie's said.

"Known as 'Der Blaue Wittelsbacher' since 1722, it is one of very few diamonds which can claim 17th century heritage, incredible rarity and exceptional beauty."

The diamond, mined in India nearly 400 years ago, has been privately owned since 1964. Until 1723, Christie's said, all diamonds worn by European royalty came from India.

The diamond has a royal lineage. Christie's traces it thus: King Philip IV of Spain (1605-1665) selected the diamond in 1664 as part of a dowry for his daughter, the Infanta Margarita Teresa (1651-1673). She had become engaged to Leopold I of Austria (1640-1705), who later became Holy Roman Emperor. When she died in 1673, her husband retained the diamond, which was passed on to his heirs.

In 1722, the diamond entered the Wittelsbach family when the Archduchess Maria Amalia of Austria (1701-1756) married the Bavarian Crown Prince, Charles Albert (1697-1745). It was worn by successive rulers until the abdication of King Ludwig III (1845-1921) in 1918.

The world's largest deep blue diamond is the "Hope Diamond," a 45.52-carat stone housed at the Smithsonian Institution in Washington, DC.

Diamonds apparently are recession-proof. Christie's reported jewelry sales of $226 million for the first half of 2008, calling it "the best jewelry season ever seen at auction." Sales for the first six months of this year marked a 32 percent increase over the same period in 2007, Christie's said.

According to Christie's, key diamonds the company sold in the first half of 2008 included a 13.39-carat fancy intense blue diamond that fetched $8.9 million in Geneva on May 14 and the pear-shaped potentially flawless 38-carat Onassis diamond, which sold for $7.1 million on June 11 in London.


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