Now the fun begins. The first step to figuring out what is going on in our target program is to gather as much information as we can. Several tools allow us to do this on both platforms. Let's take a look at them.

System Wide Process Information

On Microsoft Windows� as on Linux, several applications will give you varying amounts of information about processes running. However, there is a one stop shop for information on both systems.

/proc

The Linux /proc filesystem contains all sorts of interesting information, from where libraries and other sections of the code are mapped, to which files and sockets are open where. The /proc filesystem contains a directory for each currently running process. So, if you started a process whose pid was 1337, you could enter the directory /proc/1337/ to find out almost anything about this currently running process. You can only view process information for processes which you own.

The files in this directory change with each UNIX OS. The interesting ones in Linux are: cmdline -- lists the command line parameters passed to the process cwd -- a link to the current working directory of the process environ -- a list of the environment variables for the process exe -- the link to the process executable fd -- a list of the file descriptors being used by the process maps -- VERY USEFUL. Lists the memory locations in use by this process. These can be viewed directly with gdb to find out various useful things.

Sysinternals Process Explorer

Sysinternals provides an all-around must-have set of utilities. In this case, Process Explorer is the functional equivalent of /proc. It can show you dll mapping information, right down to which functions are at which addresses, as well as process properties, which includes an environment tab, security attributes, what files and objects are open, what the type of objects those handles are for, etc. It will also allow you to modify processes for which you have access to in ways that are not possible in /proc. You can close handles, change permissions, open debug windows, and change process priority.

Figure�3.1.�Process Explorer

Process Explorer

Obtaining Linking information

The first step towards understanding how a program works is to analyze what libraries it is linked against. This can help us immediately make predictions as to the type of program we're dealing with and make some insights into its behavior.

ldd

ldd is a basic utility that shows us what libraries a program is linked against, or if its statically linked. It also gives us the addresses that these libraries are mapped into the program's execution space, which can be handy for following function calls in disassembled output (which we will get to shortly).

depends

depends is a utility that comes with the Microsoft� SDK, as well as with MS Visual Studio. It will show you quite a bit about the linking information for a program. Not only will list dll's, but it will list which functions in those DLL's are being imported (used) by the current executable, and how they are imported, and then do this recursively for all dll's linked against the executable.

Figure�3.2.�Depends

Depends

The layout is a little bit much to process at first. When you click on a DLL, you get the functions from this DLL imported by its parent in the tree (upper right, in green). You also get a list of all the functions that this DLL exports. Those that also present in the imports pane are light blue with a dark blue dot. Those that are called somewhere in the entire linked maze are blue, and those that aren't used at all are grey. Most often all that is used to determine the location of the function is a string and/or an ordinal number, which specifies the numeric index of this function in the export table. Sometimes, the function will be "bound", which means that the linker took a guess at it's location in memory and filled it in. Note that bindings may be rejected as "stale", however, so modifiying this value in the executable won't always give you the results you suspect. We will discuss this more in the code modification and interception sections.

Obtaining Function Information

The next step in reverse engineering is the ability to differentiate functional blocks in programs. Unfortunately, this can prove to be quite difficult if you aren't lucky enough to have debug information enabled. We'll discuss some of those techniques later.

nm

nm lists all of the local and library functions, global variables, and their addresses in the binary. However, it will not work on binaries that have been stripped with strip.

dumpbin.exe

Unfortunately, the closest thing Microsoft Windows� has to nm is dumpbin.exe, which isn't very great. The only thing it can do is essentially what depends already does: that is list functions used by this binary (dumpbin /imports), and list functions provided by this binary (dumpbin /exports). The only way a binary can export a function (and thus the only way the function is visible) is if that function has the __declspec( dllexport ) tag next to it's prototype (FIXME: Verify).

Luckily, depends is so overkill, it often provides us with more than the information we need to get the job done. Furthermore, the cygwin port of objdump also gets the job done a lot of the time. We discuss objdump in Chapter 5.

Viewing Filesystem Activity

lsof

lsof is a program that lists all open files by the processes running on a system. An open file may be a regular file, a directory, a block special file, a character special file, an executing text reference, a library, a stream or a network file (Internet socket, NFS file or UNIX domain socket). It has plenty of options, but in its default mode it gives an extensive listing of the opened files. lsof does not come installed by default with most of the flavors of Linux/UNIX, so you may need to install it by yourself. On some distributions lsof installs in /usr/sbin which by default is not in your path and you will have to add it. An example output would be:

COMMAND     PID  USER   FD   TYPE     DEVICE     SIZE       NODE NAME
bash        101 nasko  cwd    DIR        3,2     4096    1172699 /home/nasko
bash        101 nasko  rtd    DIR        3,2     4096          2 /
bash        101 nasko  txt    REG        3,2   518140    1204132 /bin/bash
bash        101 nasko  mem    REG        3,2   432647     748736 /lib/ld-2.2.3.so
bash        101 nasko  mem    REG        3,2    14831    1399832 /lib/libtermcap.so.2.0.8
bash        101 nasko  mem    REG        3,2    72701     748743 /lib/libdl-2.2.3.so
bash        101 nasko  mem    REG        3,2  4783716     748741 /lib/libc-2.2.3.so
bash        101 nasko  mem    REG        3,2   249120     748742 /lib/libnss_compat-2.2.3.so
bash        101 nasko  mem    REG        3,2   357644     748746 /lib/libnsl-2.2.3.so
bash        101 nasko    0u   CHR        4,5              260596 /dev/tty5
bash        101 nasko    1u   CHR        4,5              260596 /dev/tty5
bash        101 nasko    2u   CHR        4,5              260596 /dev/tty5
bash        101 nasko  255u   CHR        4,5              260596 /dev/tty5
screen      379 nasko  cwd    DIR        3,2     4096    1172699 /home/nasko
screen      379 nasko  rtd    DIR        3,2     4096          2 /
screen      379 nasko  txt    REG        3,2   250336     358394 /usr/bin/screen-3.9.9
screen      379 nasko  mem    REG        3,2   432647     748736 /lib/ld-2.2.3.so
screen      379 nasko  mem    REG        3,2   357644     748746 /lib/libnsl-2.2.3.so
screen      379 nasko    0r   CHR        1,3              260468 /dev/null
screen      379 nasko    1w   CHR        1,3              260468 /dev/null
screen      379 nasko    2w   CHR        1,3              260468 /dev/null
screen      379 nasko    3r  FIFO        3,2             1334324 /home/nasko/.screen/379.pts-6.slack
startx      729 nasko  cwd    DIR        3,2     4096    1172699 /home/nasko
startx      729 nasko  rtd    DIR        3,2     4096          2 /
startx      729 nasko  txt    REG        3,2   518140    1204132 /bin/bash
ksmserver   794 nasko    3u  unix 0xc8d36580              346900 socket
ksmserver   794 nasko    4r  FIFO        0,6              346902 pipe
ksmserver   794 nasko    5w  FIFO        0,6              346902 pipe
ksmserver   794 nasko    6u  unix 0xd4c83200              346903 socket
ksmserver   794 nasko    7u  unix 0xd4c83540              346905 /tmp/.ICE-unix/794
mozilla-b  5594 nasko  144u  sock        0,0              639105 can't identify protocol
mozilla-b  5594 nasko  146u  unix 0xd18ec3e0              639134 socket
mozilla-b  5594 nasko  147u  sock        0,0              639135 can't identify protocol
mozilla-b  5594 nasko  150u  unix 0xd18ed420              639151 socket
       

Here is brief explanation of some of the abbreviations lsof uses in its output:

   cwd  current working directory
   mem  memory-mapped file
   pd   parent directory
   rtd  root directory
   txt  program text (code and data)
   CHR  for a character special file
   sock for a socket of unknown domain
   unix for a UNIX domain socket
   DIR  for a directory
   FIFO for a FIFO special file
    

It is pretty handy tool when it comes to investigating program behavior. lsof reveals plenty of information about what the process is doing under the surface.

[Tip] fuser

A command closely related to lsof is fuser. fuser accepts as a command-line parameter the name of a file or socket. It will return the pid of the process accessing that file or socket.

Sysinternals Filemon

The analog to lsof in the windows world is the Sysinternals Filemon utility. It can show not only open files, but reads, writes, and status requests as well. Furthermore, you can filter by specific process and operation type. A very useful tool. (FIXME: This has a Linux version as well).

Sysinternals Regmon

The registry in Microsoft Windows� is a key part of the system that contains lots of secrets. In order to try and understand how a program works, one definitely should know how the target interacts with the registry. Does it store configuration information, passwords, any useful information, and so on. Regmon from Sysinternals lets you monitor all or selected registry activity in real time. Definitely a must if you plan to work on any target on Microsoft Windows�.

Viewing Open Network Connections

So this is one of the cases where both Linux and Microsoft Windows� have the same exact name for a utility, and it performs the same exact duty. This utility is netstat.

netstat

netstat is handy little tool that is present on all modern operating systems. It is used to display network connections, routing tables, interface statistics, and more.

How can netstat be useful? Let's say we are trying to reverse engineer a program that uses some network communication. A quick look at what netstat displays can give us clues where the program connects and after some investigation maybe why it connects to this host. netstat does not only show TCP/IP connections, but also UNIX domain socket connections which are used in interprocess communication in lots of programs. Here is an example output of it:

Figure�3.3.�Netstat output

Active Internet connections (w/o servers)
Proto Recv-Q Send-Q Local Address           Foreign Address         State
tcp        0      0 slack.localnet:58705    egon:ssh                ESTABLISHED
tcp        0      0 slack.localnet:51766    gw.localnet:ssh         ESTABLISHED
tcp        0      0 slack.localnet:51765    gw.localnet:ssh         ESTABLISHED
tcp        0      0 slack.localnet:38980    clortho:ssh             ESTABLISHED
tcp        0      0 slack.localnet:58510    students:ssh            ESTABLISHED
Active UNIX domain sockets (w/o servers)
Proto RefCnt Flags       Type       State         I-Node Path
unix  5      [ ]         DGRAM                    68     /dev/log
unix  3      [ ]         STREAM     CONNECTED     572608 /tmp/.ICE-unix/794
unix  3      [ ]         STREAM     CONNECTED     572607
unix  3      [ ]         STREAM     CONNECTED     572604 /tmp/.X11-unix/X0
unix  3      [ ]         STREAM     CONNECTED     572603
unix  2      [ ]         STREAM                   572488
       

[Tip] NOTE

The output shown is from Linux system. The Microsoft Windows� output is almost identical.

As you can see there is great deal of info shown by netstat. But what is the meaning of it? The output is divided in two parts - Internet connections and UNIX domain sockets as mentioned above. Here is breifly what the Internet portion of netstat output means. The first column shows the protocol being used (tcp, udp, unix) in the particular connection. Receiving and sending queues for it are displayed in the next two columns, followed by the information identifying the connection - source host and port, destination host and port. The last column of the output shows the state of the connection. Since there are several stages in opening and closing TCP connections, this field was included to show if the connection is ESTABLISHED or in some of the other available states. SYN_SENT, TIME_WAIT, LISTEN are the most often seen ones. To see complete list of the available states look in the man page for netstat. FIXME: Describe these states.

Depending on the options being passed to netstat, it is possible to display more info. In particular interesting for us is the -p option (not available on all UNIX systems). This will show us the program that uses the connection shown, which may help us determine the behaviour of our target. Another use of this options is in tracking down spyware programs that may be installed on your system. Showing all the network connection and looking for unknown entries is invaluable tool in discovering programs that you are unaware of that send information to the network. This can be combined with the -a option to show all connections. By default listening sockets are not displayed in netstat. Using the -a we force all to be shown. -n shows numerical IP addesses instead of hostnames.

        
netstat -p as normal user
(Not all processes could be identified, non-owned process info
 will not be shown, you would have to be root to see it all.)
Active Internet connections (w/o servers)
Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name
tcp        0      0 slack.localnet:58705    egon:ssh                ESTABLISHED -
tcp        0      0 slack.localnet:58766    winston:www             ESTABLISHED 5587/mozilla-bin
       

        
netstat -npa as root user
Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name
tcp        0      0 0.0.0.0:139             0.0.0.0:*               LISTEN      390/smbd
tcp        0      0 0.0.0.0:6000            0.0.0.0:*               LISTEN      737/X
tcp        0      0 0.0.0.0:22              0.0.0.0:*               LISTEN      78/sshd
tcp        0      0 10.0.0.3:58705          128.174.252.100:22      ESTABLISHED 13761/ssh
tcp        0      0 10.0.0.3:51766          10.0.0.1:22             ESTABLISHED 897/ssh
tcp        0      0 10.0.0.3:51765          10.0.0.1:22             ESTABLISHED 896/ssh
tcp        0      0 10.0.0.3:38980          128.174.252.105:22      ESTABLISHED 8272/ssh
tcp        0      0 10.0.0.3:58510          128.174.5.39:22         ESTABLISHED 13716/ssh
       

So this output shows that mozilla has established a connection with winston for HTTP traffic (since port is www(80)). In the second output we see that the SMB daemon, X server, and ssh daemon listen for incoming connections.

Gathering Network Data

Collecting network data is usually done with a program called sniffer. What the program does is to put your ethernet card into promiscuous mode and gather all the information that it sees. What is a promiscuous mode? Ethernet is a broadcast media. All computers broadcast their messages on the wire and anyone can see those messages. Each network interface card (NIC), as a hardcoded physical address called MAC (Media Access Control) address, which is used in the Ethernet protocol. When sending data over the wire, the OS specifies the destination of the data and only the NIC with the destination MAC address will actually process the data. All other NICs will disregard the data coming on the wire. When in promiscuous mode, the card picks up all the data that it sees and sends it to the OS. In this case you can see all the data that is flowing on your local network segment.

[Tip] Disclaimer

Switched networks eliminate the broadcast to all machines, but sniffing traffic is still possible using certain techniques like ARP poisoning. (FIXME: link with section on ARP poisoning if we have one.)

Several popular sniffing programs exist, which differ in user interface and capabilities, but any one of them will do the job. Here are some good tools that we use on a daily basis:

  • ethereal - one of the best sniffers out there. It has a graphical interface built with the GTK library. It is not just a sniffer, but also a protocol analyzer. It breaks down the captured data into pieces, showing the meaning of each piece (for example TCP flags like SYN or ACK, or even kerberos or NTLM headers). Furthermore, it has excellent packet filtering mechanisms, and can save captures of network traffic that match a filter for later analysis. It is available for both Microsoft Windows� and Linux and requires (as almost any sniffer) the pcap library. Ethereal is available at www.ethereal.com and you will need libpcap for Linux or WinPcap for Microsoft Windows�.

  • tcpdump - one of the first sniffing programs. It is a console application that prints info to the screen. The advantage is that it comes by default with most Linux distributions. Microsoft Windows� version is available as well, called WinDump.

  • ettercap - also a console based sniffer. Uses the ncurses library to provide console GUI. It has built in ARP poisoning capability and supports plugins, which give you the power to modify data on the fly. This makes it very suitable for all kinds of Man-In-The-Middle attacks (MITM), which will we will describe in chapter (FIXME: link). Ettercap isn't that great a sniffer, but nothing prevents you from using its ARP poisoning and plugin features while also running a more powerful sniffer such as ethereal.

Now that you know what a sniffer is and hopefully learned how to use basic functionality of your favorite one, you are all set to gather network data. Let's say you want to know how does a mail client authenticate and fetch messages from the server. Since the protocol in use is POP3, we should instruct ethereal (our sniffer of choice) to capture traffic only destined to port 110 or originating from port 110. In our case since we want to capture both directions of the traffic we can set the filter to betcp.port == 110. If you have a lot of machines checking mail at the same time on a network with a hub, you might want to restrict the matching only to your machine and the server you are connecting to. Here is an example of captured packet in ethereal:

Figure�3.4.�Ethereal capture

Ethereal capture

Ethereal breaks down the packet for us, showing what each part of the data means. For example, it shows that the Internet Protocol version is 4 or that the header checksum is 0x74bb and is in fact the correct checksum for that packet. It shows in similar manner details for each part of the header and the data at the end of the packet if any.

Using packet captures, one can trace the flow of a protocol to better understand how an application works, or even try to reverse engineer the protocol itself if unknown.

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Smart CAR

Car 2008. 9. 24. 02:32






 

starting at $11,590*

All smart fortwos come packed with standard safety features that are more likely to be found in luxury vehicles. This includes the protective "tridion safety cell", developed especially for the smart fortwo to help ensure crash compatibility with larger passenger cars, electronic stability program (esp®), anti-lock braking system (abs), and four airbags, to name a few.

The base pure model comes standard with convenience features such as a 5-speed automated manual transmission with manual or automatic mode, central remote locking system, 2-spoke leather steering wheel, and more. Be sure to check out the passion coupe and passion cabriolet that offer more standard features at an outstanding value.

To see the smart fortwo in every color, click here.

Standard Equipment

Engine / drivetrain
1.0 L, 71 HP, 3 cylinder engine
5 speed automated manual transmission

Wheels / tires
Steel wheels with front tires: 155/60 R15; rear tires 175/55 R15
Tire pressure monitoring system

Exterior
Solid roof
Projector beam halogen headlights
Side indicators in yellow
Exterior mirror trim in tridion color

Interior
2-spoke leather steering wheel and leather gearshift knob
Basic seat with weight detection and seatbelt recognition
Flat folding passenger seat with backrest adjustment
Storage areas beside the steering wheel and in both doors
Coin holder
Dome light
Mirror in passenger sun visor

Storage
Lockable glove compartment

Audio
Provision for radio installation (incl. antenna, 2 speakers, aux input jack)

Safety
Full-size driver and passenger airbags
Head/Neck side airbags
esp® - electronic stability program with hill start assist
Anti-lock braking system (abs) with electronic brake force distribution
Hydraulic dual-circuit brake system
Integral safety seats
Seat belts with belt tensioner and belt-force limiter
Drive lock - auto-activation of the central locking when driving
Top Tether for child restraint system
Panic button on key
Tire repair kit

Functional / electrical equipment
Manual windows
Manual side mirrors
Central locking system with remote control
Instrument cluster with multifunctional display (fuel-level indicator, coolant-level indicator, residual fuel indicator, service interval indicator, trip mileage indicator, clock, loose gas cap indicator)
Outside temperature indicator
Indicators with lane changer function
Front windshield wiper with speed-dependent interval wiping and wiper-/wash function
Intermittent rear windshield wiper with wiper-/wash function
Electric rear window defroster
Electric tailgate release
Locking gas cap
12-volt socket, with cover

Factory installed options:  
Air conditioning with automatic temperature control (incl. dust, pollen filter) $600
Metallic paint (gray, blue, silver) $225
Silver metallic tridion safety cell $175
Alarm system $160
Power steering $450
Heated seats $220
smart radio (AM/FM, single CD; incl. 2 speakers, aux input jack [radio 9]) $350
smart premium radio (AM/FM, mp3-compatible 6 disc CD changer; incl. 2 speakers, aux input jack [radio 10]) $495

starting at $13,590*


The value packed, sporty and well-equipped passion coupe includes a panorama roof, alloy wheels, air conditioning with climate control, 3-spoke leather sports steering wheel with shift paddles, power windows, electric and heated side mirrors, and AM/FM radio with CD player.

To see the smart fortwo in every color, click here.

Standard Equipment

Engine/ drivetrain
1.0 L, 71 HP, 3 cylinder engine
5 speed automated manual transmission
Paddle shifters

Wheels / tires
9-spokes alloy wheels (15") with front tires: 155/60 R15; rear tires 175/55 R15
Tire pressure monitoring system

Exterior
Panorama roof (sun screen included)
Projector beam halogen headlights
Side indicators in yellow
Exterior mirror trim in tridion color

Interior
3-spoke leather sports steering wheel with steering wheel shift paddles (incl. leather gear knob)
Basic seat with weight detection and seatbelt recognition
Flat folding passenger seat with backrest adjustment
Storage areas beside the steering wheel and in both doors
Coin holder
Dome light
Mirror in passenger sun visor

Storage
Lockable glove compartment

Audio

smart radio (AM/FM, single CD; incl. 2 speakers, aux input jack [radio 9])

Safety
Full-size driver and passenger airbags
Head/Neck side airbags
esp® - electronic stability program with hill start assist
Anti-lock braking system (abs) with electronic brake force distribution
Hydraulic dual-circuit brake system
Integral safety seats
Seat belts with belt tensioner and belt-force limiter
Drive lock - auto-activation of the central locking when driving
Top Tether for child restraint system
Panic button on key
Tire repair kit

Functional / electrical equipment
Air conditioning with automatic temperature control (incl. dust, pollen filter)
Power windows with one-touch lowering function
Electronic and heated side mirrors
Central locking system with remote control
Instrument cluster with multifunctional display (fuel-level indicator, coolant-level indicator, residual fuel indicator, service interval indicator, trip mileage indicator, clock, loose gas cap indicator)
Outside temperature indicator
Turn indicators with lane changer function
Front windshield wiper with speed-dependent interval wiping and wiper-/wash function
Intermittent rear windshield wiper with wiper-/wash function
Electric rear window defroster
Electric tailgate release
Locking gas cap
12-volt socket, with cover

Factory installed options  
Metallic paint (gray, blue, silver) $225
Silver metallic tridion safety cell $175
Alarm system $160
Power steering $450
Heated seats $220
Fog lamps $110
Additional instruments $120
Solid roof NC
smart premium radio (AM/FM, mp3-compatible 6 disc CD changer; incl. 2 speakers, aux input jack [radio 10]) $150
   
Option packages
 
smart premium sound system $350
- smart premium radio (AM/FM, mp3-compatible 6 disc CD changer; aux input jack [radio 10])
- smart sound system (2 tweeters, 2 mid range, and subwoofer)
 
Comfort Package $850
- Power steering
- Leather seats
- Heated seats
- Rain and light sensor
- Auto-off headlamps with exit delay

starting at $16,590*


The passion cabriolet has all the features of the passion coupe plus an upgraded radio and sound system that includes an mp3 compatible in-dash 6-disk CD changer. The main difference lies in the soft top, with a heated rear glass window, that is fully automatic and can be infinitely adjusted to any position while driving at any speed. For the full cabriolet experience, simply remove the side roof bars - taken out in no time - and stow them in a special compartment in the tailgate.

To see the smart fortwo in every color, click here.

Standard Equipment

Engine/ Drivetrain
1.0 L, 71 HP, 3 cylinder engine
5 speed automated manual transmission
Paddle shifters

Wheels/tires
9-spokes alloy wheels (15") with front tires: 155/60 R15; rear tires 175/55 R15
Tire pressure monitoring system

Exterior
Fully automatic convertible top with glass rear window
Projector beam halogen headlights
Side indicators in yellow
Exterior mirror trim in tridion color

Interior

3-spoke leather sports steering wheel with steering wheel shift paddles (incl. leather gear knob)
Basic seat with weight detection and seatbelt recognition
Flat folding passenger seat with backrest adjustment
Storage areas beside the steering wheel and in both doors
Coin holder
Dome light
Mirror in passenger sun visor

Storage
Lockable glove compartment

Audio
smart premium radio (AM/FM, mp3-compatible 6 disc CD changer; aux input jack [radio 10])
smart sound system (2 tweeters, 2 mid range, subwoofer)

Safety
Full-size driver and passenger airbags
Head/Neck side airbags
esp® - electronic stability program with hill start assist
Anti-lock braking system (abs) with electronic brake force distribution
Hydraulic dual-circuit brake system
Integral safety seats
Seat belts with belt tensioner and belt-force limiter
Drive lock - auto-activation of the central locking when driving
Top Tether for child restraint system
Panic button on key
Tire repair kit

Functional/electrical equipment
Air conditioning with automatic temperature control (incl. dust, pollen filter)
Power windows with one-touch lowering function
Electronic and heated side mirrors
Central locking system with remote control
Instrument cluster with multifunctional display (fuel-level indicator, coolant-level indicator, residual fuel indicator, service interval indicator, trip mileage indicator, clock, loose gas cap indicator)
Outside temperature indicator
Indicators with lane changer function
Front windshield wiper with speed-dependent interval wiping and wiper-/wash function
Electric rear window defroster
Electric tailgate release
Locking gas cap
12-volt socket, with cover

Factory installed options  
Metallic paint (gray, blue, silver) $225
Silver metallic tridion safety cell $175
Alarm system $160
Power steering $450
Heated seats $220
Fog lamps $110
Additional instruments $120
   
Option packages  
Comfort Package $850
- Power steering
- Leather seats
- Heated seats
- Rain and light sensor
- Auto-off headlamps with exit delay
 
 



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By Brandon Griggs
CNN
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(CNN) -- Anytime you tinker with something that millions of people use daily, you're going to upset some folks. Remember those redesigned $20 bills a decade ago -- the ones people said looked like Monopoly money?

Scott Sanders began an online petition protesting the new Facebook. It now has more than 1.5 million names.

Scott Sanders began an online petition protesting the new Facebook. It now has more than 1.5 million names.

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That may explain why Facebook's new makeover is sparking strong opinions -- hysteria, even -- among the more than 100 million users of the popular social-networking site.

More than a week after Facebook began forcing users to its redesigned pages, a backlash is still rippling through the online community.

"The new version is cluttered and there's no continuity to it," Valerie Stayskal of Addison, Illinois, told CNN. "I don't like the tabs they've got. When you get to the news feed, you see all these fonts, and it's just a mess. Very hard to navigate."

"Some of these [changes] just seem kind of pointless. The reason I joined Facebook is because it was simple and easy. Now they're just making it more complicated, and I really don't like that," said Kyle Aevermann of Gilbert, Arizona, who sent his complaints to CNN in an iReport video. "I just wish they would have kept it how it was." iReport.com: Watch Aevermann's Facebook review

Facebook's new look separates users' personal profiles into different areas of the site and provides more tools meant to make it easier to share information and photos. The changes also shift users' applications to the bottom of their home page and create more white space -- a move some users fear will lead to more ads on the site. iReport.com: What do you think of the new Facebook?

Facebook unveiled the makeover in July and let users decide whether to switch over to the new format or keep using the old one. But that transition period ended almost two weeks ago, when Facebook eliminated the previous version. Users logged on to the site to discover the information on their personal profiles had been rearranged.

"We are just beginning the process of moving people over to the new Facebook and saying goodbye to the old Facebook," wrote Mark Slee, product manager for Facebook, in a September 10 blog post on the site. "We set out to make Facebook simpler, cleaner, more relevant, and easier to control. With your feedback and participation ... we believe we've gotten to the best Facebook yet."

But many users don't agree.

In the past week, CNN has received more than 200 unsolicited e-mails from people complaining about the new Facebook. Several online petitions are circulating that urge Facebook to give users the option of returning to the old format. One, Petition Against the New Facebook, was launched by Scott Sanders, a student at Austin Peay State University in Clarksville, Tennessee, and has more than 1.5 million names.

"Facebook was once the classy alternative to MySpace. Now it's the classy girlfriend you once loved, but you begin to feel distant from because she wants to move into your house and tell you what colors to paint your walls and how to arrange your furniture," said iReporter Sara Campbell, 26, of Louisville, Kentucky. "You're given an ultimatum -- marry me or it's over. I wonder how many of us will give into the demands?"

Many other users defend the new Facebook, saying they find it better organized and easier to navigate.

"Quit your whining. It just takes time to get used to. You just have to be patient," said iReporter George Topouria of Tbilisi, Georgia. "I actually like the new design. It may seem to be giving less information on one page, but at least it doesn't take a century to load."

"When a company like Facebook doesn't change, it leaves open the possibility that one of countless other social-networking sites will make the changes that Facebook didn't," said Zack Colman, 24, of Los Angeles, California. "For those of you who don't think the Facebook system was broken, consider how hard it was to sift through all of the applications on someone's page before finding the relevant information you wanted. Or even just to write on their wall. Now, what you want is right in front of you."

In a September 18 blog post on the site, Facebook co-founder Mark Zuckerberg said that almost 100 million people around the world are now using the new design.

"It's tempting to say that we should just support both designs, but this isn't as simple as it sounds. Supporting two versions is a huge amount of work for our small team, and it would mean that going forward we would have to build everything twice. If we did that then neither version would get our full attention," said Zuckerberg, who launched Facebook from his Harvard University dorm in 2004.

"That said, Facebook is a work in progress," he said. "We constantly try to improve things and we understand that our work isn't perfect. Even if you're joining a group to express things you don't like about the new design, you're giving us important feedback and you're sharing your voice, which is what Facebook is all about."

The recent makeover isn't the first time Facebook has seen its users protest a change to the site. In 2006, the Palo Alto-based startup angered users by introducing a tool called "news feeds" that automatically broadcast users' personal details.

That furor eventually waned. Facebook is counting on this one subsiding as well.

"The new Facebook may upset a lot of people at first, but eventually we will get used to it and probably enjoy it more than we used to," Colman told CNN. "I'm sure in a few weeks everything will die down and in a few months everyone will have forgotten completely about the old Facebook."




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